Privacy and Security Policy
Class Legend Travel Tourism Industry and Trade Limited Company
This Privacy and Security Policy sets out the principles and rules regarding the protection of users’ personal data in connection with all services provided through the fourspringtravel.com website. By visiting our website, making a reservation, or otherwise using our services, all users are deemed to have accepted the following terms.
1. Collection and Purposes of Use of Personal Data
fourspringtravel.com may request certain personal information when purchasing or booking transfers, tours, and other services.
The information collected may include:
Name and surname
Telephone number
Email address
Address information
Reservation details
Payment and invoicing information (such as credit card details)
This information is used for the following purposes:
Receiving and processing your reservations
Providing transfer and tour services
Completing payment transactions
Providing necessary information regarding our services
Improving customer satisfaction
Enabling third-party service providers, where necessary, to perform their duties (such as transfer, transportation, and logistics services)
Contacting you regarding our products and services
Your personal data will be used only for the purposes stated above, in accordance with the Turkish Personal Data Protection Law (KVKK), the Membership Agreement, and applicable legislation. It will not be shared with third parties except where necessary to provide the requested service.
2. IP Address and System Security
For the purpose of detecting and resolving technical issues, fourspringtravel.com may record and use users’ IP addresses when necessary.
IP addresses may also be used to:
Identify users in general terms
Generate demographic statistics
3. Information Security Commitment
At fourspringtravel.com, we undertake to:
Keep your personal data confidential,
Treat this obligation as a duty of confidentiality,
Take the necessary technical and administrative security measures to prevent unauthorized access, disclosure, alteration, or destruction.
However, despite all security measures, fourspringtravel.com cannot be held liable for any damage to information or unauthorized access resulting from external attacks on the website or our systems.
4. Secure Data Transmission via SSL
All personal and payment information transmitted through fourspringtravel.com is protected by 128-bit SSL Secure encryption.
This helps prevent your information from being intercepted by third parties while transmitted over the internet.
5. Use of Cookies
fourspringtravel.com may use cookies to improve user experience, enhance website performance, and analyse website traffic.
Users may choose to:
Block cookies
Receive notifications when cookies are sent
through their browser settings.
Please note that changing your browser settings may affect the functionality of certain parts of the website.
6. In-Vehicle Security Cameras and Video Recording
Vehicles providing VIP transfer services operated by Four Spring Travel may use in-vehicle video recording systems for the purposes of ensuring security, improving the safety of drivers and passengers, and monitoring service quality.
These recordings:
Are processed in accordance with KVKK and applicable legislation
May only be accessed by authorised persons
Are securely destroyed once the legal retention period has expired
Video recordings are never shared with third parties or used for commercial purposes.
7. Third-Party Service Providers
Where necessary for transfers, transportation, vehicle provision, and similar services, your personal data may be shared with relevant suppliers solely to ensure the proper delivery of the service.
Shared information:
Is limited to the minimum data necessary to provide the service
Is not transferred to unauthorised persons
Is protected under contractual obligations and KVKK provisions
8. Contact and Your Rights
For any questions, suggestions, or requests regarding our Privacy Policy, you may contact us through the Contact section on our website.
Regarding your personal data, you have the right to:
Request information
Request correction of inaccurate or incomplete data
Request deletion or destruction of your data
Request restriction of processing
Exercise your other rights under KVKK and applicable legislation
9. Changes to This Policy
fourspringtravel.com reserves the right to amend this Privacy Policy where necessary. The updated version takes effect as soon as it is published on our website.